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Frequently Asked Questions (FAQs)
1. What is Bullwarx?
Bullwarx is a leading manufacturer of high-quality Jiu-Jitsu Gis. We design and produce Gis that combine durability, comfort, and style to enhance your training and competition experience.
2. What types of Gis do you offer?
We offer a range of Gis including:
– Standard Gis: Perfect for daily training and competition.
– Lightweight Gis: Ideal for warmer climates and faster movements.
– Competition Gis: Designed to meet official competition regulations.
– Custom Gis: Personalized designs for academies, teams, or individuals.
3. How do I choose the right Gi?
Consider the following factors:
– Purpose: Training, competition, or casual wear.
– Material: Cotton, polyester blends, or lightweight fabrics.
– Fit: Ensure it’s comfortable and fits your body type.
– Design: Choose from standard colors or custom designs.
4. What sizes are available?
Our Gis come in a range of sizes from A0 to A5. We also offer custom sizing for a perfect fit. Refer to our size chart on the website for detailed measurements.
5. How do I care for my Gi?
To keep your Gi in top condition:
– Wash in Cold Water: Use a gentle detergent.
– Avoid Bleach: It can damage the fabric.
– Air Dry: Hang dry to maintain shape and color.
– Iron on Low Heat: If needed, to remove wrinkles.
6. Can I order a custom Gi?
Yes, we offer custom Gis with personalized designs, colors, and embroidery. Contact us with your design ideas and specifications to get started.
7. How do I place an order?
You can place an order through:
– Our Website: Browse our selection and place your order online.
– Phone or Email: Contact us directly for assistance.
– In-Person: Visit our office or showroom if available.
8. What is your return and exchange policy?
We accept returns and exchanges for unused and unwashed Gis within 30 days of purchase. Custom orders may have different policies, so please check with us before ordering.
9. How long does it take to receive my Gi?
Standard orders typically ship within 5-7 business days. Custom orders may take longer, usually 2-4 weeks, depending on the complexity of the design and current demand.
10. Do you offer bulk discounts?
Yes, we offer discounts for bulk purchases, such as for academies or teams. Contact us for pricing and details.
11. What materials are used in your Gis?
We use high-quality fabrics including:
– Cotton: For durability and comfort.
– Polyester Blends: For lightweight and moisture-wicking properties.
– Ripstop Fabric: For enhanced durability in high-stress areas.
12. Can I track my order?
Yes, once your order is shipped, we will provide a tracking number so you can monitor its progress online.
13. How can I contact customer support?
You can reach our customer support team via:
– Phone: +1 (909) 660-0155
– Email: [email protected]
– Website Contact Form.
14. Do you offer international shipping?
Yes, we ship internationally. Shipping rates and delivery times vary depending on the destination. Contact us for more information on international orders.
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